Frequently Asked Questions
Have questions about renting a storage unit or parking space with us? We have put together answers to some of the most common questions we receive. If you don't see your question answered here, please reach out to our local team!
General & Facility Information
Where is Sapphire Self Storage located?
We are conveniently located at 17 Red Ranch Rd in Stevensville, MT 59870. You can easily find us right off US Highway 93 and the Stevensville Cutoff Road (MT-269), near local landmarks like Super 1, Tire Rama, and Ole's. We proudly serve residents and businesses in Stevensville, Florence, Victor, Hamilton, and Corvallis.
Are you a corporate-owned facility?
No, we are proudly locally owned and operated! As owner-operators, we are deeply invested in our local Bitterroot Valley community and are dedicated to providing our neighbors with exceptional, personalized customer service.
What are your office hours?
Our local management team is in the office on Monday, Wednesday, and Friday from 10:00 AM to 5:00 PM. We are also available on Tuesdays, Thursdays, and Saturdays by appointment only. We are closed on Sundays.
Access & Security
When can I access my storage unit or parked vehicle?
We offer our tenants 24-hour access, 7 days a week. Once you rent a space and receive your secure gate code, you can come and go on your own schedule—whether that means an early morning fishing trip or a late-night move.
Is the facility secure?
Absolutely. Security is the number one amenity we offer. Our property is fully fenced and gated, requiring an access code to enter. We also monitor the facility 24/7 with high-definition security cameras so you can store your belongings with peace of mind
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Unit Features & Vehicle Parking
Are your storage units drive-up accessible?
Yes! All of our enclosed storage units are located on the ground floor with direct drive-up access. You can pull your car, truck, or moving van right up to your unit's roll-up door to load and unload heavy items without navigating stairs or long hallways.
Do you offer parking for RVs and boats?
Yes, we do. We offer spacious, uncovered outdoor parking spaces perfect for RVs, campers, boats, trailers, and extra standard vehicles.
Billing & Payments
How do I pay my monthly rent?
We make paying rent simple with our secure Online Bill Pay portal. You can log into your account 24/7 from any device to make a one-time payment using a credit or debit card.
Can I set my account to pay automatically?
Yes! Through our online portal, you can easily enroll in AutoPay. Your rent will be automatically deducted from your chosen payment method each month so you never have to worry about missing a due date.
